West Bengal Council of Higher Secondary Education (WBCHSE)-এর নতুন সিলেবাস অনুযায়ী Class 12-এর 4th Semester English Exam-এ Email Writing একটি বাধ্যতামূলক অংশ। ছাত্রছাত্রীদের সুবিধার্থে আমরা এখানে কাউন্সিলের মডেল প্রশ্ন (Model Questions) এবং তার সঠিক উত্তরগুলো তুলে ধরলাম। পরীক্ষার আগে এই ফরম্যাট এবং উত্তরগুলো একবার দেখে নাও।
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Email Writing Answers (WBCHSE Model Question) Class 12 English 4th Semester English
Email রাইটিং কীভাবে লিখতে হয় এবং এর নিয়মাবলী নিয়ে আমরা ইতিমধ্যে একটি বিস্তারিত টিউটোরিয়াল পোস্ট (Detailed Tutorial Post) শেয়ার করেছি। আজকের এই পর্বে শুধুমাত্র মডেল সেটের উত্তরগুলো (Model Set Answers) দেওয়া হলো, যা আপনাদের শেষ মুহূর্তের প্রস্তুতিতে (Final Preparation) বিশেষ সাহায্য করবে।
Link: Email Writing Complete Tutorial with Examples for Class XII (HS 4th Semester)
Important Formal Email Writingwith Answers
1. Email to the class teacher requesting guidance for a project or assignment.
To: [Teacher's Email ID] Subject: Request for guidance regarding the [Subject Name] Project Respected Sir/Madam, I hope this email finds you well. I am [Student's Name], a student of Class [Class & Section], Roll Number [Roll No]. I am writing to seek your valuable guidance regarding the upcoming project on "Renewable Energy Sources" that was assigned to us last week. I have already started my research and gathered some basic information. However, I am facing a little difficulty in structuring the "Conclusion" and "Case Study" sections of the assignment. Could you please suggest some reliable sources or reference books where I can find accurate data? Also, I would like to clarify if we are allowed to use printed diagrams, or if hand-drawn sketches are mandatory. Your advice will help me complete this assignment accurately and submit it on time. I would be very grateful if you could reply with your suggestions or spare a few minutes after class to guide me. Thank you for your time and support. Yours obediently, [Student's Name] [Class and Section] [Roll Number]
2. Email to the Traffic Department requesting installation of traffic signals at a dangerous junction.
To: [email protected] (or local traffic authority email) Subject: Urgent Request for Installation of Traffic Signals at [Name of Junction/Crossing] Respected Sir/Madam, I am writing this email as a concerned resident of [Your Locality/City Name] to draw your attention to the chaotic and dangerous traffic conditions at the [Name of the Junction] crossing. This junction connects four major roads and witnesses heavy traffic flow throughout the day. However, due to the absence of functioning traffic signals or a traffic police officer, the situation has become alarming. Vehicles often cross the intersection at high speeds from all directions, leading to severe congestion and frequent accidents. What is more concerning is that there is a Primary School and a Market located just a few meters away. Hundreds of students and elderly people cross this road daily, putting their lives at constant risk. In the last month alone, two minor accidents have occurred at this spot due to reckless driving. Therefore, I earnestly request the Traffic Department to install automatic traffic signals at this junction immediately. Until the installation is complete, deploying a traffic police officer during peak hours would be of great help. I hope you will treat this matter with urgency to prevent any major mishap in the future. Yours faithfully, [Student's Name] [Resident of Locality Name] [Contact Number]
3. Email to the sanitation department requesting maintenance of water drains or sewage systems.
To: [email protected] (or local municipality email) Subject: Urgent Complaint regarding Clogged Drains and Insanitary Condition in [Locality Name] Respected Sir/Madam, I am writing this email on behalf of the residents of [Your Locality/Ward Number] to bring to your immediate attention the miserable condition of the drainage system in our area. For the past few weeks, the main sewage drains have been severely clogged with plastic waste and silt. As a result, dirty water is overflowing onto the streets even after a light shower. The stagnant water has become a breeding ground for mosquitoes and flies, increasing the risk of vector-borne diseases like Dengue and Malaria. Moreover, the foul smell emanating from the open drains has made it unbearable for residents to open their windows or walk on the road. Despite our repeated verbal complaints to the local sweeper, no action has been taken yet. I, therefore, request you to kindly send a sanitation team to de-silt and clean the drains immediately. Regular maintenance of the sewage system is essential to prevent a major health outbreak in our locality. I hope the department will take prompt action to resolve this issue. Yours faithfully, [Student's Name] [Secretary, Residents' Welfare Association - Optional] [Address/Ward Number] [Date]
4. Email to a tour operator requesting details about a holiday package during the Puja vacation.
To: [email protected] (or any travel agency email) Subject: Inquiry regarding Shimla-Manali Holiday Package for Durga Puja Vacation Dear Sir/Manager, I am writing this email to enquire about a tour package to Shimla and Manali for my family during the upcoming Durga Puja holidays. We are planning to visit in the third week of October, specifically between October 20th and October 27th, 2026. We are a group of 6 members (4 adults and 2 children). We are looking for a comfortable and budget-friendly package for 6 Days and 5 Nights. Could you please provide me with the following details? Itinerary: A day-wise breakdown of the places we will visit. Accommodation: Details of the hotels (3-star preferred) and whether they are close to the main market. Transport: Will you provide a private vehicle for sightseeing? Food: Does the package include breakfast and dinner? Total Cost: The total package cost per person, including GST. Also, please let me know if there are any special "Early Bird Discounts" available if we book this month. I would appreciate it if you could send the detailed brochure and the quotation to this email address at the earliest. Thank you. Yours faithfully, [Student's Name] [Contact Number] [City]
5. Email to a tour operator reporting discrepancy between promised and provided amenities during a tour.
To: [email protected] Subject: Complaint regarding Discrepancies in Tour Package - Tour ID #DARJ-2025-OCT Dear Sir/Manager, I am writing this email to express my extreme dissatisfaction regarding the "Royal Darjeeling Package" that my family and I availed through your agency from January 20th to January 25th, 2026. We booked this package based on the promises made in your brochure and by your sales executive. However, the actual services provided were far below the promised standards. The discrepancies are listed below: Accommodation: We were promised a 3-star hotel with a Kanchenjunga view. Instead, we were given a damp, unhygienic room in a budget lodge with no view at all. Transportation: The package included a luxury SUV (Innova) for sightseeing. However, we were provided with an old, non-AC Bolero which broke down twice during the journey, wasting our valuable time. Food: The itinerary mentioned a buffet dinner every night. In reality, we were served a limited fixed menu, and the food quality was substandard. This trip was supposed to be a relaxing vacation, but due to your mismanagement, it turned into a stressful experience. I have attached photographs of the hotel room and the vehicle as evidence of my claims. In light of these service failures, I demand a partial refund or appropriate compensation for the harassment caused. I expect a prompt and positive response within 3 working days. Yours faithfully, [Student's Name] [Contact Number] [Booking Reference No: DT-556677]
6. Email to the Editor of a Newspaper highlighting poor quality of newspaper supplements or graphics.
To: [email protected] (or any newspaper email) Subject: Feedback regarding the declining print quality and graphics of the Sunday Supplement Respected Sir/Madam, I have been a loyal subscriber of your esteemed daily, [Newspaper Name], for the past ten years. I have always admired the unbiased reporting and the crisp content of your newspaper. However, I am writing this email to express my concern regarding the recent decline in the print quality and graphics, particularly in the "Sunday Knowledge Supplement." In the age of digital media, visual appeal plays a crucial role. Unfortunately, for the last few weeks, the photographs printed in the supplementary section have been blurred and pixelated. The color reproduction is dull, making the infographics on science and technology almost unreadable. As a student who relies on these charts for project references, I find this drop in quality very disappointing. Moreover, the paper quality of the supplement has become extremely thin and flimsy, often tearing while turning pages. I request you to kindly look into this matter and improve the resolution of graphics and the quality of paper. A reputed newspaper like yours should maintain its high standards to keep the younger generation interested in reading. Thank you for your attention to this feedback. Yours faithfully, [Student's Name] [Address] [Date]
7. Email to the Editor of a Newspaper on The Rise of Mental Health Awareness Among Teenagers.
To: [email protected] (or any newspaper email) Subject: The Positive Rise of Mental Health Awareness Among Teenagers Respected Sir/Madam, Through the columns of your esteemed daily, I would like to highlight a significant and positive shift in our society—the growing awareness of mental health among teenagers. In recent years, we have observed that mental health is no longer a hush-hush topic among students. Unlike in the past, today’s teenagers are more open to discussing their anxieties, academic pressure, and emotional struggles. This is a commendable change. The "stigma" or shame attached to seeking psychological help is slowly fading away. Social media, often criticized for its negative impact, has played a dual role here. It has given young people a platform to express themselves and realize that they are not alone in their battles. Moreover, many schools have started introducing "Wellness Clubs" and appointing counselors, which has encouraged students to prioritize their mental well-being over the rat race of grades. However, there is still a long way to go. Parents and guardians must also become part of this conversation to create a truly supportive environment at home. I hope publishing this view will encourage more educational institutions and families to support this healthy trend, ensuring a resilient future generation. Yours faithfully, [Student's Name] [Class/Student of XYZ School] [Address] [Date]
8. You are Rahul Sen, a resident of Green Park, Kolkata. Write an email to the Municipal Officer complaining about the non-functioning street lights in your area and requesting immediate repair. (Within 75 words)
To: [email protected] Subject: Urgent repair of non-functioning street lights in Green Park Respected Sir, I am Rahul Sen, a resident of Green Park, Kolkata. I am writing to report that the street lights in our locality have not been functioning for the last ten days. The entire area plunges into darkness after sunset, causing severe inconvenience and safety risks for pedestrians. There is also a fear of theft and accidents. I earnestly request you to take immediate action to repair the lights. Yours faithfully, Rahul Sen Green Park, Kolkata
9. Write an email to your friend Suresh telling him about your plans after Class XII board exams. (Within 75 words)
To: [email protected] Subject: My plans after the board exams! Dear Suresh, Hope you are doing well. As our exams are finally over, I wanted to share my plans with you. I have decided to take a short break and visit Darjeeling with my family to relax. After returning, I plan to join a computer coding course to learn Python. I believe this skill will help me in my future engineering studies. What about you? Let me know your plans. Best regards, [Your Name]
10. You are a student of class XII. Write an email to the Principal of your school complaining about poor sanitation and hygiene in the school washrooms. (Within 75 words)
To: [email protected] Subject: Poor sanitation and hygiene in school washrooms Respected Sir/Madam, I am a student of Class XII, writing to draw your attention to the unhygienic condition of the school washrooms on the second floor. The toilets are rarely cleaned and emit a foul smell, making them unusable. Moreover, the lack of handwash and broken taps poses a serious health risk to the students. I earnestly request you to ensure regular cleaning and maintenance of the washrooms immediately. Yours obediently, [Your Name] Class XII, Roll No: [01]
11. Write an email to your teacher thanking him/her for motivating you throughout the year. (Within 75 words)
To: [email protected] Subject: Heartfelt thanks for your guidance and motivation Respected Sir/Madam, I am writing this email to express my sincere gratitude for your constant support throughout this academic year. Your motivating words and unique teaching style helped me overcome my fear of the subject. Whenever I felt low, you encouraged me to keep trying. You have been not just a teacher, but a true mentor to me. Thank you for believing in me when I did not believe in myself. Yours obediently, [Your Name] Class [X/XII]
12. Write an email to the Coordinator of a swimming club asking her/him for the admission procedure. [75words]
To: [email protected] Subject: Inquiry regarding admission procedure Respected Sir/Madam, I am writing to enquire about the admission procedure for joining your reputed swimming club. I am keen to enroll for the upcoming summer session. Could you please provide details regarding the membership fees, class timings, and necessary documents required for registration? Also, please let me know if there are specific batches for beginners. I look forward to your prompt response. Thank you. Yours faithfully, [Your Name] [Contact Number]
13. Write an email to the Sales Manager requesting her/him to replace a defective product you recently bought. [75words]
To: [email protected] Subject: Request for replacement of defective Sony TV (Invoice: INV-2026-99) Respected Sir/Madam, I purchased a Sony Smart TV from your store on January 25, 2026. My Invoice Number is INV-2026-99. Unfortunately, the product is defective. The screen flickers constantly, and the sound quality is distorted. As the product is brand new and under warranty, I request you to kindly arrange for an immediate replacement. I have attached a copy of the invoice for your reference. Yours faithfully, [Your Name] [Phone Number]
14. Write an email to a dignitary inviting her/him as a guest speaker at your school annual function. (75 words)
To: [email protected] Subject: Invitation as Guest Speaker for Annual Function Respected Sir/Madam, On behalf of [School Name], I cordially invite you to grace our Annual Function as the Guest Speaker. The event is scheduled for February 15, 2026, at 11:00 AM in our school auditorium. Your valuable insights and presence would greatly inspire our students. We would be honored if you could spare some time from your busy schedule to attend the ceremony. Looking forward to your positive response. Yours faithfully, [Your Name] School Captain / Secretary [School Name]
15. Write an email to the course coordinator of language school enquiring her/him for admission to learn a new language. (75 words)
To: [email protected] Subject: Inquiry regarding admission to French Language Course Respected Sir/Madam, I am writing to enquire about the admission procedure for the French Language Course (Beginner Level) at your esteemed institute. I am very keen to join the upcoming session. Could you please provide details regarding the course duration, fee structure, and class timings? Also, please let me know if there are weekend batches available for students. I look forward to your prompt response. Yours faithfully, [Your Name] [Contact Number]
16. Email to a Customer Care Executive complaining about receiving a defective mobile phone ordered online.
[Mention date of purchase and model name Describe the issue (touch screen not working, phone sound low, apps not opening etc) – Request inspection, replacement, or refund – Attach invoice or delivery details.]
To: [email protected] (or [email protected]) Subject: Complaint regarding defective mobile phone - Order ID #OD-2026-8901 Dear Customer Care Executive, I am writing this email to lodge a serious complaint regarding a mobile phone I purchased from your platform on January 20, 2026. The product is a Samsung Galaxy M34 (Silver, 128GB), and the Invoice Number is INV-WB-5566. Although the delivery was on time, I am extremely disappointed with the quality of the product. Immediately after unboxing, I noticed the following major defects: 1. Touch Screen Issue: The touch response is delayed and often freezes while scrolling. 2. Audio Problem: The speaker volume is extremely low, even at the maximum level. 3. Software Glitch: Several pre-installed apps are not opening and force-closing automatically. As a loyal customer, I did not expect such a defective product from a reputed company like yours. I have attached the invoice copy and a short video clip demonstrating these issues. I request you to arrange for an immediate inspection of the device. Since the product is within the replacement period, kindly process a replacement or a full refund at the earliest. I look forward to a quick resolution. Yours faithfully, [Student's Name] [Phone Number] [Address]
17. Email to the Controller of Examination requesting correction of your name’s spelling error in the admit card.
[Mention exam name, roll number, and incorrect spelling-Provide correct spelling of your name-Attach proof (ID card or registration form)-Request urgent correction before exam date.]
To: [email protected] (or board email id) Subject: Urgent Request for Correction of Name Spelling in Admit Card - Roll No: 123456 Respected Sir/Madam, I am writing this email to bring to your immediate attention a spelling error in my name on the Admit Card for the upcoming Higher Secondary Examination, 2026. I received the admit card yesterday, and upon verification, I noticed the mistake. The details are given below: 1. Exam Name: Higher Secondary Examination, 2026 2. Roll Number: 123456 3. Registration Number: B-987654 The discrepancy in the spelling is as follows: 1. Incorrect Spelling (in Admit Card): ROHIT SEN 2. Correct Spelling (as per Registration): ROHIT SEN GUPTA This error creates a mismatch with my registration documents and ID proof. I am deeply worried that this might cause problems during the examination entry. I have attached a scanned copy of my Registration Certificate and School ID Card as proof of the correct spelling. I earnestly request you to issue a corrected admit card before the exam date (February 16, 2026) so that I can appear for the exam without any anxiety. Thank you for your prompt action. Yours obediently, [Student's Name] [School Name] [Contact Number]
18. Email to the Examination In-charge requesting rechecking of answer sheets [Student details (name, class, roll number) Mention exam name and subject Request rechecking of answer sheets – Reason for request]
To: [email protected] (or school email id) Subject: Request for Rechecking of Answer Sheet - Mathematics (Annual Exam) Respected Sir/Madam, I am [Student's Name], a student of Class XI (Science), Roll Number 25. I am writing to formally request a rechecking of my answer sheet for the Mathematics paper from the recently concluded Annual Examination, 2026. I have received my scorecard today and found that I have scored 58 out of 100 in Mathematics. However, I am confident that my performance was much better. I had attempted all the questions and cross-checked my answers with the textbook after the exam. I strongly believe there might be a calculation error in the total marks or some answers might have been overlooked. Therefore, I earnestly request you to kindly allow a re-evaluation of my Mathematics answer script. I am willing to pay the requisite rechecking fees and complete any formal procedure required for this process. I hope you will consider my request favorably. Yours obediently, [Student's Name] Class: XI (Section A) Roll Number: 25 Date: January 29, 2026
19. Email to the Manager of an Electronics Store reporting a malfunctioning refrigerator delivered to your home.
[Mention date of purchase and model name Describe the issue (not cooling, strange noise, etc.)-Request inspection, replacement, or refund – Attach invoice or delivery details.]
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To: [email protected] (or store email) Subject: Complaint regarding malfunctioning LG Refrigerator - Invoice No: INV-2026-REF99 Dear Sir/Manager, I am writing this email to report a serious malfunction in the LG Double Door Refrigerator (Model: GL-T422) which I purchased from your showroom on January 25, 2026. The product was delivered to my residence yesterday evening. However, after installation and switching it on as per the instructions, I noticed the following major issues: 1. Cooling Issue: Even after running for 12 hours, the freezer section is not freezing water, and the main compartment remains at room temperature. 2. Strange Noise: The compressor is making a loud, rattling noise continuously, which is quite disturbing. This is highly unexpected from a brand-new product. Since the item is under the replacement warranty period, I request you to send a technician for an immediate inspection. If the defect is technical, I demand a complete replacement of the unit or a full refund of my money. I have attached the invoice copy and the warranty card for your reference. I look forward to a prompt resolution within 24 hours. Yours faithfully, [Student's Name] [Phone Number] [Address]
20. To the Principal of your school requesting to arrange a visit to the Birla Planetarium.
[Mention your class – total number of students in your class – reason for the visit how will it be useful for you]
To: [email protected] (or school email id) Subject: Request for organizing an educational tour to Birla Planetarium Respected Sir/Madam, I am [Student's Name], the Class Monitor of Class X, Section B. I am writing this email on behalf of my classmates to request you to kindly arrange a one-day educational visit to the Birla Planetarium, Kolkata. There are 45 students in our class who are very keen to visit the planetarium. Currently, we are studying the chapter "The Solar System and Universe" in our Geography and Physics syllabus. While we have learned the theories from our textbooks, a visit to the planetarium would provide us with a visual and practical understanding of: 1. The movement of planets and stars. 2. Different constellations and galaxies. 3. The latest developments in space science. We believe that this audio-visual experience will clear our concepts and make the subject much more interesting. We request you to schedule this visit on any Saturday next month so that our regular classes are not hampered. We hope you will grant us permission for this educational trip. Yours obediently, [Student's Name] Class Monitor, Class X (Sec B) Roll Number: 01
21. To the store owner of a book shop to place the order of new books.
[Mention the subject – the number of books required the approximate time in to ensure that the books are in good which you want the books to be delivered condition].
To: [email protected]
Subject: Bulk Order for Textbooks – Urgent Delivery
Dear Sir/Manager,
I am writing this email to place a bulk order for some textbooks required for our students/library. We have been your regular customer for the last two years, and we expect the same prompt service this time as well.
The list of the required books is given below:
| Sl. No. | Name of the Book | Author / Publisher | Quantity |
| 1. | English Grammar & Composition | Wren & Martin | 20 Copies |
| 2. | Higher Secondary Physics | Chhaya Prakashani | 15 Copies |
| 3. | Mathematics (Class XII) | S.N. Dey | 10 Copies |
Terms and Conditions:
- Delivery Time: We urgently require these books within 5 days, i.e., by February 4, 2026.
- Condition: Please ensure that all books are of the latest edition and in mint condition. Any book with torn pages or damaged binding will be returned immediately.
Kindly send the invoice along with the best possible discount. We will make the payment via UPI/Bank Transfer upon delivery.
Thank you.
Yours faithfully,
[Student’s Name]
Library Secretary / Student
[Address / School Name]
22. You have just completed your higher secondary education. Email to the Principal of ABC College, Kolkata enquiring about their admission dates for undergraduate programmes.
[Mention your year of taking the H.S. Examination-Subject of interest for undergraduate studies preference of college based on location, faculty, etc.]
To: [email protected] Subject: Enquiry regarding Undergraduate Admission 2026 Respected Sir/Madam, I have recently appeared for my Higher Secondary Examination (2026). I am keen to pursue B.A. (Honours) in English at your esteemed institution. ABC College is my first preference due to its distinguished faculty members and prime location in Kolkata. Could you please inform me about the tentative dates for the release of admission forms and the selection criteria? I look forward to your guidance. Yours faithfully, [Your Name] [Contact Number]
23. Email to the Editor of The Telegraph expressing your views regarding a news article on pollution due to firecrackers, published in the paper.
[Mention the date of the article published whether you agree/ disagree with the views expressed in the article, your reasons for agreement/disagreement, your opinion]
To: [email protected] Subject: Feedback on the article regarding "Pollution caused by Firecrackers" Respected Sir/Madam, I am writing this email to express my strong agreement with the views highlighted in the article titled "The Toxic Aftermath of Celebrations," published in your esteemed daily on January 28, 2026. The article rightly pointed out that the indiscriminate bursting of firecrackers is pushing the city's Air Quality Index (AQI) to hazardous levels. I completely support the writer's concern that despite Supreme Court bans, the ground reality remains unchanged. The toxic smoke lingering in the air for days causes severe respiratory distress for the elderly and asthma patients. Furthermore, the noise pollution associated with high-decibel crackers is a nightmare for pets and stray animals. In my opinion, a legal ban alone is not enough. The administration must ensure stricter implementation of rules, and as citizens, we must shift towards "Green Crackers" or light-based celebrations. We cannot enjoy a festival at the cost of our environment. Thank you for publishing such an eye-opening report. Yours faithfully, [Student's Name] [Address / Locality] [Date]
Informal Email WBCHSE Class 12 English 4th Semester
Class 12 English 4th Semester-এর সিলেবাসে Email Writing একটি অত্যন্ত গুরুত্বপূর্ণ টপিক। প্রথাগত চিঠির (Letter Writing) জায়গা এখন অনেকটাই দখল করে নিয়েছে ইমেল। পরীক্ষায় ভালো নম্বর পেতে হলে ইমেলের সঠিক Format এবং Language জানা খুব জরুরি। আজকের এই আর্টিকেলে আমরা শিখব কীভাবে একটি পারফেক্ট ইমেল লিখতে হয় এবং সাথে থাকছে পরীক্ষার জন্য গুরুত্বপূর্ণ কিছু Solved Examples।
Email Writing-এর সঠিক নিয়ম (Rules & Format)
পরীক্ষার খাতায় ইমেল লেখার সময় নিচের গঠনটি (Structure) অবশ্যই মেনে চলতে হবে:
- To: যাকে ইমেল পাঠাচ্ছো তার ইমেল আইডি (যেমন: [email protected])।
- Subject: ইমেলের বিষয়বস্তু খুব ছোট করে (৪-৬ শব্দের মধ্যে) লিখতে হবে।
- Salutation: সম্ভাষণ (যেমন: Respected Sir/Madam, বা Dear Mr. Roy,)।
- Body of the Email: এটি ৩টি প্যারাগ্রাফে ভাগ করা ভালো:
- Introduction: ইমেলটি কেন লিখছ তার কারণ।
- Main Content: বিস্তারিত বিবরণ।
- Conclusion: তুমি কী সমাধান বা উত্তর আশা করছ।
- Subscription: বিদায় সম্ভাষণ (যেমন: Yours faithfully বা Regards)।
- Sender’s Name & Contact: তোমার নাম এবং প্রয়োজনে ফোন নম্বর।
Informal E-mail Writing Solutions (Class 12 4th Semester English)
1. Email to a Customer Care Executive complaining about receiving a defective mobile phone ordered online.
To: [email protected] (or flipkart/other) Subject: Complaint regarding defective mobile phone – Order ID #ORD-2024-5678 Dear Sir/Madam, I am writing this email to express my deep dissatisfaction regarding a mobile phone that I ordered from your platform on January 25, 2026. The product is a Samsung Galaxy M34 (Blue, 128GB), and the Order ID is #ORD-2024-5678. The package was delivered to me this morning. The packaging box was intact, but upon opening it, I found that the device is defective. The phone has a noticeable scratch on the screen. Furthermore, when I tried to switch it on, the battery drained from 50% to 0% within 10 minutes, and the device heated up excessively. I have been a regular customer of your company and never faced such an issue before. Receiving a damaged product is highly disappointing. I have attached the photographs of the damaged screen and the invoice copy with this email for your reference. I request you to kindly arrange for a replacement of this unit as soon as possible. If a replacement is not available, please process a full refund. I look forward to a prompt resolution to this matter. Yours faithfully, [Student's Name] [Phone Number] [City/Address]
2. Email to the Online Retailer (e.g., Amazon/Flipkart) requesting replacement or refund for a damaged laptop received.
To: [email protected] (or amazon.in) Subject: Request for Replacement/Refund of Damaged Laptop - Order ID #OD-2401-LAP99 Dear Customer Support Team, I am writing to report a serious issue regarding the delivery of an HP Pavilion 15 Laptop which I ordered on January 26, 2026. My Order ID is #OD-2401-LAP99. The package was delivered to my residence today. While the outer shipping box appeared undamaged, I was shocked to find that the laptop inside is severely damaged. Upon opening the seal, I noticed a large crack on the top right corner of the screen. Additionally, the hinge makes a clicking sound when opening the lid. Since this is a high-value electronic item and essential for my upcoming exams, receiving it in such a condition is extremely frustrating. I have recorded an unboxing video and taken clear photographs of the damaged parts, which are attached to this email as proof. I request you to kindly arrange for an immediate replacement of the product. If a replacement unit is unavailable, please process a full refund to my original payment source at the earliest. I hope for a quick resolution to this inconvenience. Yours faithfully, [Student's Name] [Phone Number] [Address]
3. Email to the Examination Controller requesting correction of spelling error of your name in the admit card.
To: [email protected] (or specific board email) Subject: Request for Correction of Name Spelling in Admit Card - Reg No: 2024-98765 Respected Sir/Madam, I am writing this email to bring to your urgent attention a mistake in my Admit Card for the upcoming Madhyamik/Higher Secondary Examination, 2026. I received my admit card yesterday from my school. Upon verification, I noticed that my name has been misspelled. The details are as follows: Student Name: [Student's Name] Registration Number: 2024-98765 Roll Number: 123456N The error is described below: Incorrect Spelling (in Admit Card): SUMIT GOSWAMI Correct Spelling (as per Registration): SUMIT GOSSWAMI This error might create serious problems for my future academic documents. I have attached a scanned copy of my Registration Certificate and Aadhaar Card as proof of the correct spelling. I earnestly request you to kindly rectify this error and issue a corrected Admit Card at the earliest so that I can appear for the examination without any anxiety. Thank you for your cooperation. Yours obediently, [Student's Name] [School Name] [Contact Number]
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